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Information

Maintenance

We are proud of the service that we provide to our tenants. We have worked with the same local builder for over 14 years. They are fully qualified and completely trustworthy. We rely on them for both planned maintenance and emergency repairs. If something breaks, we get it fixed- FAST.

 

Ways to Pay

We prefer you to pay via internet banking or bank transfer. (They make a charge for this, which is your responsibility) We offer a number of ways to pay your rent.

Under the terms of your tenancy agreement your rent will be due every calendar month. Most of our tenants, however, prefer to pay each term, in 3 instalments, in September, January and April. Our U.K. tenants receive their student loans at these times, and find this form of payment is very suitable.  

 

Advance payment

We  take a traditional deposit of £150 .This is returned to you within 21 days of the end of your tenancy,minus any amounts owing for fuel, etc. We also charge a non - returnable administration fee of £25.

 

When do I Reserve My Room?

It is never too early to reserve your room. Many students wishing to reserve a room / house for the following academic year (commencing in September) start looking as early as December/January Many of our tenants stay with us for more than one year, so not all of our houses are available every year.

Therefore, the rule is to reserve your room as soon as possible. Because we have 89 rooms, we quite often have some rooms available for immediate occupation. Call or e-mail to check availability.

Overseas Students

Most of our students come from the U.K. and Ireland .We have, however, many students from Europe, particularly France, Germany, Spain. Some come from further afield, from places such as Chile, Columbia, Jordan, India and China and Japan. Wherever you come from, you can rest assured that you will be welcome, and that everyone will be treated in the same manner. We understand the difficulties of coming to study abroad, and we will do all we can to help.

 

Special requirements

It is important that you tell us in advance if you have any special requirements so we can try to ensure that your needs are met. The type of things you should tell us about are many and varied, and too numerous to list in detail. People from different cultures have different needs. However trivial it may seem, it is always better to let us know. If in doubt, tell us.